{"id":39414,"date":"2024-04-05T04:48:50","date_gmt":"2024-04-05T11:48:50","guid":{"rendered":"https:\/\/coderpad.io\/?post_type=doc&#038;p=39414"},"modified":"2025-12-04T04:00:26","modified_gmt":"2025-12-04T12:00:26","slug":"live-interview-transcription","status":"publish","type":"doc","link":"https:\/\/coderpad.io\/resources\/docs\/interview\/pads\/live-interview-transcription\/","title":{"rendered":"Live interview transcription"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>The live interview transcription feature transcribes the conversations you have with candidates and others in your live interviews to assist with assessment and accessibility of the interview.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\u2705 This feature is currently only available for <em>Enterprise <\/em>and <em>Custom <\/em>plans using in-pad video calling.<\/p>\n<\/blockquote>\n\n\n\n<p>Each individual call participant must opt into the transcription in order for their voice to be transcribed. Everyone in the call who agrees to the transcription will be transcribed. Opting into transcription also provides closed captioning. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\u2705 The call still proceeds for those who opt out, but they will not be recorded in the transcript.<\/p>\n<\/blockquote>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><nav aria-label=\"Table of Contents\"><ul><li class=\"\"><a href=\"#enable-the-transcription\">Enable the transcription<\/a><\/li><li class=\"\"><a href=\"#starting-the-transcription\">Starting the transcription<\/a><ul><li class=\"\"><a href=\"#closed-captioning\">Closed captioning<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#reviewing-the-transcript\">Reviewing the transcript<\/a><\/li><li class=\"\"><a href=\"#transcription-fa-qs\">Transcription FAQs<\/a><\/li><li class=\"\"><a href=\"#video-demo\">Video demo<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"enable-the-transcription\">Enable the transcription<\/h2>\n\n\n\n<p>In the <em><a href=\"https:\/\/app.coderpad.io\/dashboard\/organization\/settings\">Organization Settings<\/a><\/em>, scroll down to the <em>Insights &amp; Analytics<\/em> and turn on the toggle if it&#8217;s not already turned on.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13.png\"><img loading=\"lazy\" decoding=\"async\" width=\"561\" height=\"295\" src=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13.png\" alt=\"Image of an interface for enabling &quot;Insights &amp; Analytics&quot; with a toggle switch, currently set to off. A badge indicates &quot;Premium Feature Unlocked.&quot; A list describes the activation features: transcription of any video platform, AI-generated interview highlights summarized in one page, and AI-generated interview outlines focusing on code implementation analysis.\" class=\"wp-image-42934\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13.png 561w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-300x158.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-18x9.png 18w\" sizes=\"auto, (max-width: 561px) 100vw, 561px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"starting-the-transcription\">Starting the transcription<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\u2705 Your account may have standalone transcription available, which will run with whichever video calling software you are using.<\/p>\n<\/blockquote>\n\n\n\n<p>You have two ways to start the transcription, both options are located at the bottom left of the pad:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-12.png\"><img loading=\"lazy\" decoding=\"async\" width=\"763\" height=\"232\" src=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-12.png\" alt=\"Screenshot showing two buttons labeled 'Start Call' with a video icon and 'Start Transcription' with a microphone icon, located in the header and footer sections of a user interface\" class=\"wp-image-41411\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-12.png 763w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-12-300x91.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-12-18x5.png 18w\" sizes=\"auto, (max-width: 763px) 100vw, 763px\" \/><\/a><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\">\n<li>With an audio\/video call using <strong>Start Call<\/strong>.<\/li>\n\n\n\n<li>If you want to capture transcription without using CoderPad&#8217;s in-app calling function, you can select the <strong>Start Transcription<\/strong> button.<\/li>\n<\/ol>\n\n\n\n<p>Once you select one of these options, a verification window will pop-up asking you to confirm that you want your conversation transcribed. <\/p>\n\n\n\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"665\" height=\"381\" src=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/2024-11-25_16-31-15.png\" alt=\"\" class=\"wp-image-41414\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/2024-11-25_16-31-15.png 665w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/2024-11-25_16-31-15-300x172.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/2024-11-25_16-31-15-18x10.png 18w\" sizes=\"auto, (max-width: 665px) 100vw, 665px\" \/><figcaption class=\"wp-element-caption\">In-app audio\/visual call transcription confirmation<\/figcaption><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"677\" height=\"358\" src=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/2024-11-25_16-27-53-1.png\" alt=\"\" class=\"wp-image-41413\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/2024-11-25_16-27-53-1.png 677w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/2024-11-25_16-27-53-1-300x159.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/2024-11-25_16-27-53-1-18x10.png 18w\" sizes=\"auto, (max-width: 677px) 100vw, 677px\" \/><figcaption class=\"wp-element-caption\">Transcription-only confirmation<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<p>As you talk and the pad participants talk, the transcription feature will record your conversation. Once you&#8217;re done the interview, click <strong>End Interview<\/strong> to view the playback and see the transcript.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"closed-captioning\"><strong>Closed captioning<\/strong><\/h3>\n\n\n\n<p>Enabling transcription also allows you to enable closed captioning. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-1024x568.jpg\" alt=\"A coderpad interview is set up. The in-pad video call option is set up, and at the bottom center of the screen is a closed caption box that has the name of the speaker along with their dialogue.\" class=\"wp-image-41417\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-1024x568.jpg 1024w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-300x166.jpg 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-768x426.jpg 768w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-1536x852.jpg 1536w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-18x10.jpg 18w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>To enable or disable closed captioning, simply click on the <strong>CC<\/strong> icon in the video window.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-1.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-1-1024x568.jpg\" alt=\"The video window is magnified and there is an arrow pointing to the &quot;CC&quot; button at the bottom of that video window.\" class=\"wp-image-41418\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-1-1024x568.jpg 1024w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-1-300x166.jpg 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-1-768x426.jpg 768w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-1-1536x852.jpg 1536w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-1-18x10.jpg 18w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/04\/image-13-1.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"reviewing-the-transcript\">Reviewing the transcript<\/h2>\n\n\n\n<p>In the playback window, there will be a <strong>Transcript<\/strong> tab in the top right window &#8212; click on this to view the transcript.<\/p>\n\n\n\n<p>The transcript can be reviewed by any member of the organization in pad playback mode. There are timestamps to help you explore the transcript, as well as a <em>Search<\/em> bar to allow you to search for particular words or phrases that were used during the conversation.<\/p>\n\n\n\n<p>The transcript is connected to the playback bar at the bottom of the screen. You can click on any line in the transcript and it will take you to that spot in the playback so you can see what coding was happening at that point in time.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-16.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"486\" src=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-16-1024x486.png\" alt=\"The playback screen is shown with the &quot;Transcript&quot; tab highlighted and the transcript with time stamps below that.\" class=\"wp-image-39419\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-16-1024x486.png 1024w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-16-300x143.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-16-768x365.png 768w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-16-1536x730.png 1536w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-16-18x9.png 18w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-16.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>You can access the playback and transcript at any point by locating your interview in the <em>Pads List<\/em> and clicking on the <strong>Playback<\/strong> button. You can identify which pads have transcripts in the dashboard by the transcript icon.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-14.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"474\" src=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-14-1024x474.png\" alt=\"The image displays  the pads list dashboard. At the top, there's a header with the text &quot;CoderPad Pads&quot; followed by a subtitle that reads &quot;See pads submitted via Public Take-Home URL &gt;.&quot; Below the subtitle, there's a message informing the user that their organization's pads appear below and that they can search by pad creator or title, and filter by pad format or status.\n\nThe main area of the interface shows a list with various columns such as Title, Status, Creator, Created, Language, and an action button for each entry. The first entry in the list is highlighted and has a red arrow pointing to it. The entry is for a pad with a microphone icon, and hovering over it displays, &quot;This pad has a call transcript. You can review it in playback.&quot; \n\" class=\"wp-image-39415\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-14-1024x474.png 1024w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-14-300x139.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-14-768x356.png 768w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-14-18x8.png 18w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/03\/image-14.png 1375w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"transcription-fa-qs\">Transcription FAQs<\/h2>\n\n\n\n<p><strong>What will the candidate&#8217;s experience be like?<\/strong><\/p>\n\n\n\n<p>The candidate will be informed at the time they join the call that the call will be recorded to transcript only (no audio\/video will be stored). They can agree to be transcribed or opt-out and join the call normally.<\/p>\n\n\n\n<p><strong>Will the candidate know they&#8217;re being recorded?<\/strong><\/p>\n\n\n\n<p>Yes, because they will accept (or not) up front.<\/p>\n\n\n\n<p><strong>Can the candidate opt out?<\/strong><\/p>\n\n\n\n<p>Yes (see above).<\/p>\n\n\n\n<p><strong>Can someone opt out halfway if they change their mind about being transcribed<\/strong>?<\/p>\n\n\n\n<p>There&#8217;s no &#8220;cancel transcription&#8221; button, but they can leave the call, immediately rejoin, and decline transcription.<\/p>\n\n\n\n<p><strong>Is it a GDPR compliant?<\/strong><\/p>\n\n\n\n<p>Yes.<\/p>\n\n\n\n<p><strong>What service is used to generate transcripts?<\/strong><\/p>\n\n\n\n<p>Azure.<\/p>\n\n\n\n<p><strong>Even if the feature is turned off at the organizational level, does it record transcriptions anyway?<\/strong><\/p>\n\n\n\n<p>No. There are three requirements to record transcription.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The feature has to be turned on in organization settings.<\/li>\n\n\n\n<li>Pad participants have to use built-in CoderPad calling.<\/li>\n\n\n\n<li>Pad participants have to agree to transcription when joining the call.<\/li>\n<\/ol>\n\n\n\n<p><strong>Does it record everyone in the pad or just those who agree?<\/strong><\/p>\n\n\n\n<p>Just those who agree.<\/p>\n\n\n\n<p><strong>How do I use closed captioning?<\/strong><\/p>\n\n\n\n<p>Click the CC button in &#8220;full size&#8221; video mode.<\/p>\n\n\n\n<p><strong>How long are transcripts saved<\/strong>?<\/p>\n\n\n\n<p>Transcripts are saved as long as the pad is saved. Customers can delete any pad, which will also fully delete the transcript from our data storage. If you use the auto-pad-delete setting, the transcript will be deleted along with the pad at that time.<\/p>\n\n\n\n<p><strong>Does the transcription service support languages other than English?<\/strong><\/p>\n\n\n\n<p>Yes-ish. Because language models differ in maturity across languages\u2014and because some interviews naturally mix languages or technical terminology\u2014transcription quality can vary. In mixed-language scenarios, certain words or phrases may be interpreted differently depending on context.<\/p>\n\n\n\n<p>For best results, we recommend testing a short sample recording in the language(s) you plan to use. As Azure continues to improve its multilingual models, those enhancements will automatically benefit our transcription, highlights, and outline features.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"video-demo\">Video demo<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube\"><div class=\"wp-block-embed__wrapper\">\n<lite-youtube\n    videoid=\"ioHUmBy4Zj0\"\n            params=\"rel=0\"\n        style=\"background-image: url('https:\/\/i.ytimg.com\/vi_webp\/ioHUmBy4Zj0\/maxresdefault.webp');\">\n  <a href=\"https:\/\/youtu.be\/ioHUmBy4Zj0\" class=\"lty-playbtn\" title=\"Play Video\" target=\"_blank\" rel=\"noopener\">\n            <span class=\"lyt-visually-hidden\">Play Video: Live Interview Transcription Overview<\/span>\n      <\/a>\n<\/lite-youtube>\n\n<\/div><\/figure>\n","protected":false},"parent":835,"menu_order":20,"template":"","class_list":["post-39414","doc","type-doc","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/doc\/39414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/doc"}],"about":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/types\/doc"}],"version-history":[{"count":34,"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/doc\/39414\/revisions"}],"predecessor-version":[{"id":43639,"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/doc\/39414\/revisions\/43639"}],"up":[{"embeddable":true,"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/doc\/835"}],"wp:attachment":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/media?parent=39414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}