{"id":32086,"date":"2023-03-20T11:43:10","date_gmt":"2023-03-20T18:43:10","guid":{"rendered":"https:\/\/coderpad.io\/?page_id=32086"},"modified":"2025-06-09T19:12:05","modified_gmt":"2025-06-10T02:12:05","slug":"support","status":"publish","type":"page","link":"https:\/\/coderpad.io\/contact\/support\/","title":{"rendered":"Contact Support"},"content":{"rendered":"<section class=\"\n\thero-block\n\t\t\thero-block--media-alignment-bottom\n\t\t\n\t\n\" data-block-name=\"coderpad-hero\" data-block-bg-color=\"red\" data-block-rounded-corners=\"bottom\" data-block-padding-bottom=\"extra-large\" data-block-margin-bottom=\"extra-large\">\n\n\t<div class=\"inner\">\n\n\t\t\n\t\t\n\t\t<div class=\"the-content\">\n\n\t\t\t\n\t\t\t\t\t\t\t<h1 class=\"title\">\n\t\t\t\t\tNeed help fast?\n\t\t\t\t<\/h1>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"description\"><p>Try our new <a href=\"#\" onclick=\"window.userflow.openResourceCenter()\" style=\"color: white; text-decoration: underline;\">CoderPad AI Assistant<\/a> in the bottom-right corner, it can instantly solve most questions!<\/p>\n<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"\n    hubspot-label-block\n    \n\" data-block-name=\"coderpad-hubspot-form\">\n    <div class=\"inner\">\n        <div class=\"content\">\n                            <h2 class=\"label\">Contact our support team<\/h2>\n                    <\/div>\n\n        <div class=\"\n    hubspot-form\n            hubspot-form--standard\n            \n\" data-block-name=\"coderpad-hubspot-form\">\n\t\t<div\n\t\tid=\"coderpad-form-jvzfao\"\n\t\tclass=\"hubspot-form-container js-coderpad-hubspot-form\"\n\t\tdata-cp-form-options=\"{&quot;portalId&quot;:&quot;26307476&quot;,&quot;formId&quot;:&quot;660a6997-ed6b-4817-a4fc-735a8f392ca6&quot;}\"\n\t>\n\t<\/div>\n<\/div>\n\n    <\/div>\n<\/section>\n\n\n<section class=\"\n    faq-group-block\n    \n\" data-block-name=\"coderpad-faq-group\" data-block-padding-top=\"extra-large\" data-block-padding-bottom=\"extra-large\">\n    <div class=\"inner\">\n        <div class=\"content\">\n                            <h2 class=\"headline\">Frequently asked questions<\/h2>\n                    <\/div>\n\n                    <ul class=\"faqs\">\n                                    <li class=\"faq-item js-faq-item\">\n                                                    <h3 class=\"faq-question\" id=\"faq-how-many-pads-do-i-have-left-when-will-my-interview-quota-refresh\">\n                                <button class=\"js-faq-toggle\">\n                                    How many pads do I have left \/ When will my interview quota refresh?\n\n                                    <span class=\"icon-when-closed\" aria-hidden=\"true\">&plus;<\/span>\n                                    <span class=\"icon-when-opened\" aria-hidden=\"true\">&minus;<\/span>\n                                <\/button>\n                            <\/h3>\n                        \n                                                    <div class=\"faq-answer\">\n                                <p>Your quota refreshes on the date listed on your\u00a0<a href=\"https:\/\/app.coderpad.io\/dashboard\/billing\">Billing<\/a>\u00a0page. That page also shows the number of pads or tests you have used, so that you know how many are remaining until your next refresh.<\/p>\n\n                            <\/div>\n                                            <\/li>\n                                    <li class=\"faq-item js-faq-item\">\n                                                    <h3 class=\"faq-question\" id=\"faq-how-do-i-view-detailed-reports-candidate-submissions-in-coderpad-screen\">\n                                <button class=\"js-faq-toggle\">\n                                    How do I view detailed reports\/candidate submissions in CoderPad Screen?\n\n                                    <span class=\"icon-when-closed\" aria-hidden=\"true\">&plus;<\/span>\n                                    <span class=\"icon-when-opened\" aria-hidden=\"true\">&minus;<\/span>\n                                <\/button>\n                            <\/h3>\n                        \n                                                    <div class=\"faq-answer\">\n                                <p>See the <a href=\"https:\/\/coderpad.io\/resources\/docs\/screen\/candidate-reports\/#candidate-report-and-score\">Candidate Reports section<\/a> of our Docs.<\/p>\n\n                            <\/div>\n                                            <\/li>\n                                    <li class=\"faq-item js-faq-item\">\n                                                    <h3 class=\"faq-question\" id=\"faq-how-do-i-change-edit-the-default-time-limit-for-a-take-home-interview\">\n                                <button class=\"js-faq-toggle\">\n                                    How do I change\/edit the default time limit for a take-home interview?\n\n                                    <span class=\"icon-when-closed\" aria-hidden=\"true\">&plus;<\/span>\n                                    <span class=\"icon-when-opened\" aria-hidden=\"true\">&minus;<\/span>\n                                <\/button>\n                            <\/h3>\n                        \n                                                    <div class=\"faq-answer\">\n                                <p>Adjusting the default time limit to no time limit for Take Home projects is not possible at this time. The default is 2 hours.<\/p>\n\n                            <\/div>\n                                            <\/li>\n                            <\/ul>\n            <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":32084,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-32086","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/pages\/32086","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/comments?post=32086"}],"version-history":[{"count":19,"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/pages\/32086\/revisions"}],"predecessor-version":[{"id":42792,"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/pages\/32086\/revisions\/42792"}],"up":[{"embeddable":true,"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/pages\/32084"}],"wp:attachment":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/media?parent=32086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}