{"id":29217,"date":"2023-01-24T06:27:47","date_gmt":"2023-01-24T14:27:47","guid":{"rendered":"https:\/\/coderpad.io\/?post_type=doc&#038;p=29217"},"modified":"2026-03-09T07:08:09","modified_gmt":"2026-03-09T14:08:09","slug":"billing-history","status":"publish","type":"doc","link":"https:\/\/coderpad.io\/resources\/docs\/interview\/account-mgmt\/billing-history\/","title":{"rendered":"Billing"},"content":{"rendered":"\n<p>Need to download an invoice, check your pad quota, or update your billing information? No problem.<\/p>\n\n\n\n<p>First, click on the settings icon&nbsp;\u2699\ufe0f and then select&nbsp;<strong>Billing<\/strong>:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/01\/image-75.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"388\" src=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/01\/image-75-1024x388.png\" alt=\"The Interview dashboard is shown with the #1 next to the settings icon and the #2 next to the billing men item.\" class=\"wp-image-29220\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-75-1024x388.png 1024w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-75-300x114.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-75-768x291.png 768w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-75-18x7.png 18w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-75.png 1258w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>From here you can access the following:<\/p>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><nav aria-label=\"Table of Contents\"><ul><li class=\"\"><a href=\"#billing-history\">Billing history<\/a><\/li><li class=\"\"><a href=\"#update-credit-card-on-file\">Update credit card on file<\/a><\/li><li class=\"\"><a href=\"#u\">Update billing information<\/a><\/li><li class=\"\"><a href=\"#upgrading-your-plan\">Upgrading your plan<\/a><\/li><li class=\"\"><a href=\"#overages\">Overages<\/a><ul><li class=\"\"><a href=\"#if-youre-on-an-invoice-billed-plan\">If you&#8217;re on an invoice-billed plan<\/a><\/li><li class=\"\"><a href=\"#if-youre-on-a-credit-card-billed-plan\">If you&#8217;re on a credit card-billed plan<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#unused-pads-and-tests\">Unused pads and tests<\/a><ul><li class=\"\"><a href=\"#if-youre-on-an-invoice-billed-enterprise-plan\">If you&#8217;re on an invoice-billed Enterprise plan<\/a><\/li><li class=\"\"><a href=\"#if-youre-on-a-starter-team-or-credit-card-billed-enterprise-plan\">If you&#8217;re on a Starter, Team, or credit card-billed Enterprise plan<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\u2705 You may see a different version of our billing page than the one below due to certain subscription parameters. If you do and you&#8217;re having billing issues, please contact the <a href=\"mailto:support@coderpad.io\">customer support team<\/a>.<\/p>\n\n\n\n<p>\u2139\ufe0f Note that the billing page is only visible to account admins.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"billing-history\">Billing history<\/h2>\n\n\n\n<p>You\u2019ll have access to your past invoices with the payment date, description, total amount, and status. You can view and\/or download them by clicking on them:&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/01\/image-76.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"107\" src=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/01\/image-76-1024x107.png\" alt=\"Payment history section shown with the date, items, total, and status columns shown.\" class=\"wp-image-29222\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-76-1024x107.png 1024w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-76-300x31.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-76-768x81.png 768w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-76-18x2.png 18w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-76.png 1221w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>You\u2019ll also have access to your subscription details, your next billing due date, and the corresponding amount.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"update-credit-card-on-file\">Update credit card on file<\/h2>\n\n\n\n<p>To update your credit card information, simply click on the <strong>Update Payment Information<\/strong> button under the <em>Billing Overview<\/em> section.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"268\" src=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image-1-1024x268.png\" alt=\"The image shows a section of a billing overview page from an online account. It includes details such as the current plan, payment method, and options for updating billing information. Here's a description of the key elements:\n\n1. **Billing Overview Section:**\n   - **Plan:** Indicates the user is on a &quot;Free Plan&quot; and has created 0 of 2 pads or tests in the current billing period. The quota was last refreshed on May 23, 2024, at 02:40 EDT.\n   - **Payment:** Lists the payment method as a Visa card ending in 4242.\n   - **Update Payment Information Button:** A button labeled &quot;Update Payment Information&quot; is highlighted with a red arrow pointing to it, suggesting it is the primary action to take on this page.\n\n2. **Other Options:**\n   - **Change Plan Button:** Located next to the plan details, allowing the user to change their current subscription plan.\n   - **Add Extra Billing Information Button:** Located below the payment details, allowing the user to add additional billing information if needed.\n\nThis description covers the main components and functionality available on the billing overview page.\" class=\"wp-image-40046\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image-1-1024x268.png 1024w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image-1-300x79.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image-1-768x201.png 768w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image-1-18x5.png 18w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image-1.png 1198w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>You&#8217;ll then see a pop-up where you can enter in the new or corrected card number. Click <strong>Update Card<\/strong> to finish the process.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image.png\"><img loading=\"lazy\" decoding=\"async\" width=\"449\" height=\"296\" src=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image.png\" alt=\"The image shows a popup window titled &quot;Credit Card Information&quot; for updating a credit card. Here are the key elements:\n\n1. **Title:**\n   - &quot;Credit Card Information&quot; at the top of the window.\n\n2. **Instructions:**\n   - Text instructing the user to enter their credit card details and click &quot;Update Card.&quot;\n   - A note for further assistance, directing users to contact support at support@coderpad.io.\n\n3. **Card Number Field:**\n   - An input field labeled &quot;Card number&quot; for entering the credit card number.\n   - An &quot;Autofill link&quot; button adjacent to the card number field.\n\n4. **Buttons:**\n   - Two buttons at the bottom:\n     - &quot;Cancel&quot; button on the left.\n     - &quot;Update Card&quot; button on the right.\n\nThis description covers the components and functionality available in the popup window for updating credit card information.\" class=\"wp-image-40045\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image.png 449w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image-300x198.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2024\/06\/image-18x12.png 18w\" sizes=\"auto, (max-width: 449px) 100vw, 449px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"u\">Update billing information<\/h2>\n\n\n\n<p>To change your billing address, contact name, or add additional invoice recipients, simply click on the <strong>Add Extra Billing Information <\/strong>button:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/01\/image-77.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"161\" src=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/01\/image-77-1024x161.png\" alt=\"Billing overview section with plan, payment, and extra information section displayed.\" class=\"wp-image-29226\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-77-1024x161.png 1024w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-77-300x47.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-77-768x121.png 768w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-77-18x3.png 18w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-77.png 1220w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>You can then enter the new information in the window that opens up. Click <strong>Update Extra Invoice Options<\/strong> to finish the process:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/01\/image-78.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"407\" height=\"670\" src=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/01\/image-78.png\" alt=\"Extra information screen where you can update the business name, contact name, company address, and add additional invoice recipients.\" class=\"wp-image-29228\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-78.png 407w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-78-182x300.png 182w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/01\/image-78-7x12.png 7w\" sizes=\"auto, (max-width: 407px) 100vw, 407px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"upgrading-your-plan\">Upgrading your plan<\/h2>\n\n\n\n<p>To upgrade your plan, simply select the settings icon \u2699\ufe0f in the top right of the screen, and then select <strong>Upgrade<\/strong> from the drop-down menu.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/08\/image-5.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"316\" height=\"367\" src=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/08\/image-5.png\" alt=\"The settings menu is shown with the &quot;upgrade&quot; button highlighted.\" class=\"wp-image-35944\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2023\/08\/image-5.png 316w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/08\/image-5-258x300.png 258w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/08\/image-5-10x12.png 10w\" sizes=\"auto, (max-width: 316px) 100vw, 316px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>If you upgrade your plan before the current one ends, your new plan will be prorated &#8212; you&#8217;ll only pay the difference between your current plan and your upgraded plan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"overages\">Overages<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"if-youre-on-an-invoice-billed-plan\"><strong>If you&#8217;re on an invoice-billed plan<\/strong><\/h3>\n\n\n\n<p>Because overages on this plan are customized to your needs, you&#8217;ll need to reach out to your <a href=\"mailto:support@coderpad.io\" target=\"_blank\" rel=\"noreferrer noopener\">customer support representative<\/a> for more information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"if-youre-on-a-credit-card-billed-plan\"><strong>If you&#8217;re on a credit card-billed plan<\/strong><\/h3>\n\n\n\n<p>In the case that you go over your pad and test quota we want to ensure that you can continue to assess your candidates without your hiring being interrupted. <\/p>\n\n\n\n<p>If you&#8217;re on a monthly plan and you exceed your quoted amount of pads or tests, you&#8217;ll be charged an overage fee of $25\/25\u20ac per pad or test.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/06\/image-48.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"163\" src=\"https:\/\/d2h1bfu6zrdxog.cloudfront.net\/wp-content\/uploads\/2023\/06\/image-48-1024x163.png\" alt=\"Payment history screen with plan amount, sales tax amount, and overage amount. Overages are stated as &quot;Overage pads and tests (at $20\/ unit)&quot;.\" class=\"wp-image-35024\" srcset=\"https:\/\/coderpad.io\/wp-content\/uploads\/2023\/06\/image-48-1024x163.png 1024w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/06\/image-48-300x48.png 300w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/06\/image-48-768x122.png 768w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/06\/image-48-1536x245.png 1536w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/06\/image-48-18x3.png 18w, https:\/\/coderpad.io\/wp-content\/uploads\/2023\/06\/image-48.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>If you reach your annual quota limit before the year is finished, we will auto-renew you onto the same plan, and reset your renewal date to another full year in the future. We&#8217;ll send you a notification and you&#8217;ll have the option to cancel auto-renewal before this happens.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>\ud83e\udd14 What criteria does an Interview pad or Screen test need to meet to count against your quota?<\/strong><\/p>\n\n\n\n<p>An interview is counted when two people join a pad and write code. If you create a take-home test with an interview pad, it\u2019s counted when the candidate joins the pad and spends some time coding.<\/p>\n\n\n\n<p>A&nbsp;<strong>test<\/strong>&nbsp;is counted when a candidate starts the test.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"unused-pads-and-tests\">Unused pads and tests<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"if-youre-on-an-invoice-billed-enterprise-plan\"><strong>If you&#8217;re on an invoice-billed <em>Enterprise <\/em>plan<\/strong><\/h3>\n\n\n\n<p>Pads or tests in the <em>Unused <\/em>state that are deleted <strong>within 28 days<\/strong> from the date they were created are returned to your quota. Attempting to modify or repurpose an unused pad or test that is within 28 days from the date it was created is exactly the same as deleting it and creating a new one  &#8212; except it also removes the hassle of trying to recycle it into something else.<\/p>\n\n\n\n<p>Pads or tests that were created <strong>more than 28 days ago<\/strong>, deleted past that period, or pads that are in the <em>In Progress<\/em> or <em>Ended <\/em>state are not returned to your quota.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\u2139\ufe0f You can find the number of pads or tests you have used on<a href=\"https:\/\/app.coderpad.io\/dashboard\/billing\" target=\"_blank\" rel=\"noreferrer noopener\"> your billing page<\/a>. That will let you know how many pads are remaining until your quota refreshes.<\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\u2705 We highly recommend enabling auto-end and auto-delete for your pads so they&#8217;re automatically cleaned up and you don&#8217;t have to worry about having open or unused pads accidentally started and become used.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"if-youre-on-a-starter-team-or-credit-card-billed-enterprise-plan\"><strong>If you&#8217;re on a <em>Starter<\/em>, <em>Team<\/em>, or credit card-billed <em>Enterprise <\/em>plan<\/strong><\/h3>\n\n\n\n<p>We only count a pad once a second user has joined and made an edit, and do not return &#8220;unused&#8221; pads or tests to the account.<\/p>\n\n\n\n<p>You can use batch pad actions to end or delete pads that you don\u2019t intend to use.<\/p>\n","protected":false},"parent":881,"menu_order":4,"template":"","class_list":["post-29217","doc","type-doc","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/doc\/29217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/doc"}],"about":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/types\/doc"}],"version-history":[{"count":30,"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/doc\/29217\/revisions"}],"predecessor-version":[{"id":44149,"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/doc\/29217\/revisions\/44149"}],"up":[{"embeddable":true,"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/doc\/881"}],"wp:attachment":[{"href":"https:\/\/coderpad.io\/wp-json\/wp\/v2\/media?parent=29217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}